Kanzen Insights

Chronicles of a Quality Detective

Dr. Shrinivas Gondhalekar & Payal Sheth

Co authored by Dr. Shrinivas Gondhalekar & Payal Sheth, “Chronicles of a Quality Detective” is a fascinating read on evolution of a technique called Developing Differential Diagnosis, a powerful approach towards solving quality problems. Quality defects tend to be tenacious. Often they linger at a certain level,

Why Layout is the critical factor in Operational Excellence?

Ganesh Mahadevan

Most lean interventions are done on existing operations that have been built up over a period of time and added product lines, technology and people as per the business goals of the time. In such legacy processes, we have the luxury of looking at things from a

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